Privacy Policy

Last updated: January 2025

1. Introduction

Dionyssomarble S.A. ("the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how the Company collects, uses, discloses, and safeguards your information when you visit dionyssomarble.com (the "Site").

The Company is established in Greece and operates in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Greek data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Dionyssomarble S.A.
Palaio Terma
Dionyssos, 14576
Attica, Greece
Email: info@dionyssomarble.gr
Tel: +30 210 6211400

3. Information Collected

3.1 Information You Provide

The Company may collect personal information that you voluntarily provide when you:

  • Contact the Company via email, telephone, or other means
  • Request information about products or services
  • Visit the facilities or museum
  • Enter into a business relationship with the Company

This information may include your name, email address, telephone number, company name, and any other information you choose to provide.

3.2 Automatically Collected Information

When you visit the Site, certain information is automatically collected, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website or source

This information is collected through cookies and similar technologies. See the Cookie Policy for more details.

4. How Information Is Used

The information collected is used to:

  • Respond to inquiries and fulfill requests
  • Provide information about products and services
  • Process and manage business transactions
  • Improve the website and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations
  • Protect the Company's rights and prevent fraud

5. Legal Basis for Processing

Under the GDPR, the Company processes personal data based on the following legal grounds:

  • Consent: Where you have given explicit consent for specific purposes
  • Contractual necessity: Where processing is necessary for a contract with you
  • Legitimate interests: Where processing is necessary for legitimate business interests, provided these do not override your rights
  • Legal obligation: Where processing is required by applicable law

6. Data Sharing and Disclosure

The Company does not sell personal data. Information may be shared with:

  • Service providers: Third parties who perform services on behalf of the Company (e.g., website hosting, analytics)
  • Affiliated companies: The parent company and subsidiaries within the Nordia Group
  • Legal requirements: When required by law, court order, or governmental authority
  • Business transfers: In connection with a merger, acquisition, or sale of assets

7. International Data Transfers

Data may be transferred to and processed in countries outside the European Economic Area (EEA). When data is transferred outside the EEA, appropriate safeguards are ensured, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and legal obligations.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data ("right to be forgotten")
  • Right to restrict processing: Request limitation of how your data is used
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact info@dionyssomarble.gr.

10. Data Security

Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

11. Third-Party Links

The Site may contain links to third-party websites. The Company is not responsible for the privacy practices of these external sites. You are encouraged to review their privacy policies.

12. Children's Privacy

The Site is not directed to individuals under the age of 16. The Company does not knowingly collect personal data from children. If you believe data has been collected from a child, please contact the Company immediately.

13. Changes to This Policy

This Privacy Policy may be updated from time to time. Any material changes will be posted on this page with an updated "Last updated" date. You are encouraged to review this policy periodically.

14. Contact

For questions about this Privacy Policy or to exercise your rights, please contact:

Dionyssomarble S.A.
Email: info@dionyssomarble.gr
Tel: +30 210 6211400
Address: Palaio Terma, Dionyssos, 14576, Attica, Greece

15. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority. In Greece, the supervisory authority is:

Hellenic Data Protection Authority (HDPA)
Kifisias 1-3, 115 23 Athens, Greece
Tel: +30 210 6475600
Website: www.dpa.gr
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